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Roadmap

On the way.

Three things from the footer made real. A few items from the backlog. A way to ask for what’s missing. No promised dates — just an honest list of what’s coming.

Shipping next

The three placeholder links from the footer made real.

  • Documentation

    Public docs site for install steps, configuration (tone of voice, escalation rules, knowledge sources), and troubleshooting. Will live at docs.helmsly.io.

  • Changelog

    Reverse-chronological feed of every release — what shipped, when, and why. Public from day one so anyone evaluating Helmsly can see how active development is.

  • Status page

    Live uptime for the AI APIs, the chat widget, and webhook delivery, with public incident history. Goes live before we have any paying customers.

After App Store launch

Queued once Helmsly is publicly installable.

  • Shopify App Store listing

    Currently invite-only through the waitlist on the home page. Public 'Add app' install once App Review approves the listing.

  • More languages

    English-only at launch. After that, the most-requested languages first — likely Spanish, French, German, and Portuguese given typical Shopify-store geographies.

  • Conversation analytics

    Dashboards inside the embedded admin for resolution rate, response time, escalation reasons, and per-topic volume — so merchants can see where the AI saves the most time.

Want something built?

Email support@helmsly.io with what you’d build. The founder reads every message — no support-inbox limbo.